Jay Cross: Informal Learning Should Be Supported

Pedagogy and Learning Comments (3)

I sat down with acclaimed author and thought leader Jay Cross at mLearnCon 2012. Jay is a pioneer in the concept of informal learning. Both Jay and I agree that this year’s mLearnCon is the year of showing great work; we are seeing some great examples of mLearning. Jay and I talk about the current trends in learning, as well as share a conversation around how happiness plays a role in learning.

“Happy people work better,” Jay told me in this conversation. He said they sell more and are three times as creative as the average worker.

“You’d think everybody would want happy workers, but no, no, no. We’re still sort of in this industrial-age paradigm. ‘Let’s see how much we can squeeze out of them and let’s add to their plate,'” he mocked. “We’re missing the big payoff of having happy workers.”

I think Jay is onto something here, and I think organizations should consider this low-hanging fruit in workplace performance. Happy employees make better performers: now, there’s a concept.

Jay will be joining us for a free webinar where we’ll discuss informal learning and mobile devices. The Mobile Learning Conversations webinar will take place Friday, July 13. Register now>>

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Jeff Tillett

Jeff Tillett has been working with computers and Internet technologies for nearly twenty years starting as a Graphic Designer and Web Developer. A survivor of the Internet boom, Jeff assisted many startups to successfully build business and ecommerce ventures. His first involvement in instructional design was as a developer for a distance learning Internet start-up. There Jeff and his team crafted a custom LMS as well as all of the content that went in it. Discovering he had a passion and knack for learning design, Jeff has worked for a number of companies as an Interactive Learning Developer and Instructional Designer including T-Mobile USA and Microsoft. At T-Mobile, Jeff lead a group known as the Innovation Team that advocated and piloted emerging learning technologies for the organization. There he built expertise in mobile delivery and design and bring that knowledge to Float as a Mobile Learning Strategist.

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On July 3, 2012
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3 Responses to Jay Cross: Informal Learning Should Be Supported

  1. […] can hear the entire conversation on the Float Learning Blog. Jeff and I chat about mLearning, Tin Can, innovation, happiness, neuroscience, and my upcoming […]

  2. […] can hear the entire conversation on the Float Learning Blog. Jeff and I chat about mLearning, Tin Can, innovation, happiness, neuroscience, and my upcoming […]

  3. […] can hear the entire conversation on the Float Learning Blog. Jeff and I chat about mLearning, Tin Can, innovation, happiness, neuroscience, and my upcoming […]

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