The Power of Mobile Learning for Performance Support

Help Your Employees Do Their Jobs Better

Conferences, Mobile Strategy Comments (0)

What is the expected outcome of the training we provide to our learners?

That they gain more knowledge? That they meet compliance standards?

Ultimately, I hope it comes down to the goal of wanting to help them do their jobs better. If we can be a factor in helping our learners achieve a higher level of job satisfaction consistently that’s a positive outcome.

On Thursday, March 20, I will share a presentation called, “The Transformational Power of mLearning in Performance Support” at the Learning Solutions Conference in Orlando, Florida. This is a great conference produced by The eLearning Guild that provides a wealth of training knowledge in a wide variety of topics and disciplines.

Why Is Mobile Learning “Transformational?”

The mobile platform gives learning professionals an unprecedented opportunity to reach learners in their world and offer a level of performance support that presents the right information at just the right time.

Throughout the workday, the employees in your enterprise:

  • face a series of challenges,
  • ask meaningful questions about their job responsibilities, or
  • have a desire to learn more about what they contribute to the company.

Mobile learning allows us to deliver information that meets those challenges, answer those questions and present additional content at the time of need. Usually, these are brief and concise nuggets of information that give the learner what they need to know so they can quickly get back to the task at hand.

What The Session Entails

My presentation will center on several areas involving mobile learning in performance support including:

There will also be a consistent focus on the most important stakeholder: the learners, your audience.

Consider that mobile learning is breaking into their daily lives. You will need to have a good understanding of their wants and needs and what would distract and obtrusive.

Attendees of the session will leave better equipped to take on a mobile learning implementation in their performance support efforts.

Morning Buzz

For the early risers, I will also lead a “Morning Buzz” session on Friday; March 21 called Mobile Learning FAQ. If you are functional at 7:15 in the morning, come armed with any mLearning questions that have been plaguing you, and I will try to provide an answer or at least steer you in the right direction.

See you in Orlando!

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Scott McCormick is a founding partner of Float. Building on more than 30 years of experience in training, eLearning, and mLearning efforts for Fortune 500 companies, Scott helps companies embrace new learning strategies and deliver results. Scott is in charge of client relationships with global leaders in healthcare, manufacturing, hospitality, and insurance, and is instrumental in building new business and contributing to Float’s thought leadership efforts. Scott is featured in Float’s latest book, “Mastering Mobile Learning,” available from Wiley and ASTD Press.

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On March 11, 2014
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